Ordering & Returns
What forms of payment does the shop have?
Money Junkies Apparel offers several payment options for your convenience. We accept Visa, MasterCard, Discover, and American Express cards. We also take PayPal, AfterPay, and store credit via Money Junkies E-Gift Cards.
How do I change or cancel my order?
What is your Return Policy?
ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. Any items titled Sale (Sale) are FINAL SALE and are not eligible for Returns/Refunds or Exchanges as these are Clearance items, and there is no certainty that they can be exchanged.
Can I exchange it for a different size/item?
Unfortunately, we do not accept exchanges. Our reasoning is simple. Our products are in high demand, and if you send back the item you want to exchange, there is no guarantee we will still have the item(s) you want at that time. However, return your package by following our return procedure. We will email you a store credit once we've received your return. That way, you may use the credit towards the correct item/size or another item.
Do you provide a return shipping label?
For U.S. orders, the cost of a return label will be deducted from the total amount of the item paid unless the product is marked as damaged, defective, or an incorrect item was received. Damaged, defective, or incorrect items must be reported within two days of delivery. (Note: We will not issue store credit if such things are not said promptly. Please email email@example.com for assistance.)
I am an international customer. How do I return an item?
For International orders, the cost of the return label will be deducted from the total amount of the item paid unless the product is marked as damaged, defective, or incorrectly item received. Damaged, defective, or incorrect items must be reported within two days of delivery. (Note: We will not issue store credit if such things are not said promptly. Please email firstname.lastname@example.org for assistance.) email@example.com for assistance.)
Shipping & Discounts
How much does shipping cost?
Shipping rates or service may vary based on the weight of your package and the location you would like the package shipped. Customers will receive a follow-up email confirmation with tracking information once the order has been sent.
How do I know if my order shipped?
Once you place an order, you will receive an automatic confirmation email. Once your order is processed and ready to leave our distribution center, you will receive another email with tracking information. Please allow 7-10 BUSINESS DAYS handling time on all other orders. If an item is unavailable in our warehouse, we do our best to find your item in one of our other locations. If the item is available at another location, it will be shipped in its package. These items can take an additional 2-3 business days to process. After it sends, you will receive an email with your tracking information.
What if I never recvied my package?
My tracking info shows my package was delivered but never received it. We know how important your order is! If the tracking information states that your items have been delivered but you have not received them, please check around your neighborhood in case another home received them by mistake. Speak with family, roommates, etc., if they received it on your behalf. The package may also have been left with property managers or an apartment office. We will always do our best to assist you, but Money Junkies Apparel does not hold responsibility for lost or stolen packages in transit. If you cannot locate your package, you must contact the shipping carrier and file a claim with them to discuss the issue. -United Parcel Service (UPS) 1 (888) 742-5877 -United States Postal Service (USPS) 1 (800) 222-1811 -DHL Worldwide: 1 (800) 225-5345
Do you ship internationally?
Shipping rates and shipment time depend on the destination country. International Shipping requires passage through customs, which may cause a delay time of arrival. International customers must pay applicable sales tax, duties, and customs charges determined by their local government and vary by country. Duties, taxes, and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Your order confirmation details only the amount collected by moneyjunkiesapparel.com. Don't hesitate to contact your local government for specific information.
INTERNATIONAL SHIPPING POLICIES
* We do not ship to International P.O. boxes * All orders are subject to verification before processing and shipping. * We must complete a customs declaration with the retail value of the item(s) purchased. Money Junkies Apparel cannot legally declare your order as a gift. * Our current available shipping method is through UPS and DHL. This can change at any time. * Selected products are not available to ship outside of the United States. Items we cannot ship internationally are: - Hazardous Materials: Aerosol Spray and Lithium Ion Batteries, Lighters. - Orders of any of these products will be canceled in our system. * Some inventory on our site is held in our Money Junkies Apparel, which cannot ship internationally. If your order includes an item only available in a store, we will notify you. * The customer assumes any return shipping cost for refunds or exchanges. * We may contact you by email during the order verification step to request additional information. If we do not receive a response within three business days after our attempted contact, that order will be canceled. * By completing your order, you agree to pay all applicable fees. A 25% restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "undeliverable" address If your order is refused upon delivery. All original shipping costs are non-refundable
Why is my discount code not working?
Enter the code at checkout to receive a discount off your purchase on selected regular-price items at Money Junkies Apparel. All deals are subject to expiration and additional exclusions and limitations. If the discount does not apply on checkout, the thing is ineligible for the value.